Get help and support
The Respect Phoneline offers support to people across Scotland who are concerned about their harmful or abusive behaviour. Our expert Advisors will listen, talk through your situation and help you come up with strategies to change that can help you and your loved ones.
The Respect Phoneline gave me the advice I need to improve myself and my behaviour towards my partner. It showed me that there is help available and that I can change.Derek
Is your abusive behaviour costing you your relationship?
Help is available.
Get in touch with the Respect Phoneline
You can talk to us in confidence about your violence and domestic abuse. A friendly Helpline Advisor will listen to you without judgement and give you honest advice.
Telephone support
Monday–Friday 10am-5pm
free from landlines and mobile phones within the UK. Your call will not appear on itemised bills. You can also call free from BT pay phones.
Webchat support
Thursday 2-4pm
Welcome to the Respect Phoneline webchat service
Before connecting you to an Advisor there is some important information to read and agree to.
Your personal data and confidentiality
During the webchat you may choose to disclose sensitive personal data. Anything you tell us is confidential, in line with our confidentiality policy, but we need your consent to process it.
By processing, we mean to send it through our website in webchat messages. The provider of the webchat infrastructure (Salesforce) keeps secure records of webchats in their servers and sends us transcripts, which we keep on a secure cloud-based service for 6 months from the date received. We don’t use technology to identify your IP address.
For quality monitoring, the Helpline Manager occasionally observes webchats in real-time and takes notes about the quality of the service provided. These notes don’t include any identifiable information.
By clicking on the webchat button, you are consenting to the above.