Freephone0808 8024040

Contact us

Here are a few ways you can get in touch

Please note: Our email service is no longer available, but support is available via telephone and webchat on the details below. If you are in immediate danger and need urgent help, contact the Police on 999.

Telephone support

0808 8024040

Monday–Friday 10am-5pm

 

Free from landlines and mobile phones within the UK. Your call will not appear on itemised bills. You can also call free from BT pay phones.

Webchat support

Monday-Friday 9-10am

The webchat service is confidential in line with our Privacy and Confidentiality policy. Salesforce are the webchat host processing your messages through the website into chats that are stored as transcripts in our secure system. Transcripts are held for 6 months before being permanently deleted.  By connecting with the webchat service, you are consenting to the above.

 

Accessibility – Equality of Access
We aim to make our service accessible to everyone.

Calls to 0808 80 numbers are free to call from landlines and mobile phones within the UK and do not appear on itemised bills. They are also free to call from BT payphones.

  • Telephone interpreters
    If English isn’t your first language, you can ask the Helpline Advisor for a telephone interpreter or get someone you know to help you request this.
  • Relay UK
    Our Helpline Advisors can communicate with those unable to hear or speak on the phone via the national relay service.
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